Ahem

Delete your account

Ahem by Jade W · Delete some data instead

In the app (fastest)

  1. Open Ahem and tap the settings icon (top right).
  2. On your account card at the top, tap Delete account and confirm.

Your account and everything synced to it are deleted straight away from our live systems.

Without the app

E-mail support@getahem.app from the address linked to your account (or tell us whether you signed in with Apple or Google). We will confirm and delete your account within 30 days.

What is deleted

  • Your account and sign-in details
  • All synced Ahems, settings and uploaded sounds

Backups expire within a further 30 days. Deleting your account does not cancel an Ahem Pro subscription – cancel it in your App Store or Google Play settings. Purchase records are kept by Apple, Google and RevenueCat as the law requires. Data that only lives on your device stays there until you uninstall Ahem.

Delete some of your data without deleting your account

You don't need to delete your account to remove data. Any of these works on its own:

  • An Ahem: swipe it left in the Ahem list and tap Delete. If you're signed in, it is removed from the cloud straight away and from your other devices when they next sync.
  • A sound you recorded or uploaded: in any Ahem's Sound list, tap ⊖ next to it. The audio file is deleted from the cloud too.
  • History: Settings → Clear notification history. History is only stored on your phone.
  • Anything else, or all synced data: e-mail support@getahem.app from the address linked to your account and say what you'd like removed. We delete it within 30 days and keep your account.

Removed items disappear from our live systems immediately (a small “deleted” marker with no content is kept so your other devices stay in sync). Backups expire within a further 30 days.

删除账号

在 App 内(最快)

  1. 打开 Ahem,点右上角的设置图标。
  2. 在顶部的账号卡片上点 删除账号 并确认。

你的账号及其同步的所有内容会立即从我们的在线系统中删除。

不使用 App

请用绑定账号的邮箱发邮件至 support@getahem.app(或告诉我们你是用 Apple 还是 Google 登录的),我们会在 30 天内确认并删除你的账号。

会删除哪些数据

  • 你的账号和登录信息
  • 所有同步的 Ahem、设置和上传的提示音

备份会在之后 30 天内过期。删除账号不会取消 Ahem Pro 订阅,请在 App Store 或 Google Play 中取消。购买记录由 Apple、Google 和 RevenueCat 依法保存。只存在于你设备上的数据会一直保留,直到你卸载 Ahem。

不删除账号,只删除部分数据

删除数据不一定要删除账号,以下任意一种方式都可以:

  • 某个 Ahem:在 Ahem 列表里左滑,点 删除。已登录时,它会立即从云端删除,你的其他设备同步后也会删除。
  • 你录制或上传的提示音:在任意 Ahem 的提示音列表里点它旁边的 ⊖,云端的音频文件也会一起删除。
  • 历史记录:设置 → 清空过往通知。历史记录只保存在你的手机上。
  • 其他数据或全部同步数据:用绑定账号的邮箱发邮件至 support@getahem.app,说明要删除哪些内容。我们会在 30 天内删除,并保留你的账号。

删除的内容会立即从我们的在线系统中移除(为了让其他设备保持同步,会保留一个不含任何内容的“已删除”标记)。备份会在之后 30 天内过期。